Home healthcare is part-time healthcare provided by medical professionals in a patient’s home to maintain or restore health. It includes a range of skilled and nonskilled services, including part-time nursing care, therapy and assistance with daily activities and homemaker services, such as cleaning and meal preparation. Medicare defines home healthcare as intermittent, physician-ordered medical services or treatment. Visit Home Healthcare for more information.
Medical equipment that is ordered by a doctor for use in a patient’s home. Examples are walkers, crutches, wheelchairs and hospital beds. DME is paid for under Medicare Part B and Part A for home health services. Visit Durable Medical Equipment for more information.
Communities for seniors who are very independent and have few medical problems. Residents live in private apartments. Meals, housekeeping, maintenance, social outings and events are provided. Visit Independent Living for more information.
An apartment in a long-term care facility for elderly or disabled people who can no longer live on their own but who don’t need a high level of care. Assisted living facilities provide assistance with medications, meals in a cafeteria or restaurant-like setting, and housekeeping services. Nursing staff is on-site. Most facilities have social activities and provide transportation to doctor’s appointments, shopping, etc. Visit Assisted Care for more information.
A residential facility for people with chronic illness or disability, particularly elderly people who need assistance for most or all of their daily living activities, such as bathing, dressing and toileting. Nursing homes provide 24-hour skilled care and are also called long-term care facilities. Many nursing homes also provide short-term rehabilitative stays for patients recovering from an injury or illness. Some facilities also have a separate unit for residents with Alzheimer’s disease or memory loss. Visit Skilled Nursing & Rehabilitation Care for more information.
Provided at Phelps, Glen Cove and Staten Island Hospitals, acute rehabilitation is designed for individuals who need frequent physician monitoring, 24-hour nursing and intensive physical, occupational and/or speech therapy to maximize recovery. The length of stay is based on your diagnosis, needs and progress during rehabilitation. For more information, visit Northwell.edu/rehab (click “Programs & Services”).
Provided at the Stern Center for Extended Care and Rehabilitation on the North Shore University Hospital campus in Manhasset, and the Orzac Center for Extended Care and Rehabilitation on the campus of Long Island Jewish Valley Stream. Sub-acute rehabilitation is for patients who need a less intense, less medically supervised rehabilitation environment. Services include: up to seven-day-a-week physical, occupational and speech pathology as clinically indicated, restorative nursing, wound care, social work and nutritional counseling. The sub-acute length of stay lasts until the patient is ready to return home or to a long-term setting. Sub-acute rehabilitation is often followed by home care or outpatient rehabilitation. For more information, visit Northwell.edu/rehab (click “Programs & Services”).
The Northwell Health Outpatient Rehabilitation Network provides comprehensive services at 21 easy-to-access locations throughout Long Island, Queens, Staten Island, Manhattan and Westchester. Our fully equipped facilities are staffed by licensed therapists experienced in the latest rehabilitation techniques. Our services include, but are not limited to: joint replacement therapy, neurological and stroke rehabilitation, sports therapy, spine care, pain management, brain injury rehabilitation, lymphedema therapy, oncology rehabilitation, women’s health, and vestibular and balance rehabilitation. For more information, visit Northwell.edu/rehab or call 888-REHAB-03.
For those with advanced illness, Northwell Health At Home Hospice Services provides compassionate and expert care directed to alleviate symptoms and improve quality of life for patients. A team of nurses, social workers, home health aides, chaplains, dietitians and volunteers is available to assist the patient and family. A hospice physician is also available for consultation and home visits. Medication equipment and supplies are provided. Nurses are available 24/7 to respond to questions and concerns. For more information, call 516-832-7100 (Nassau, Suffolk, Queens), 718-226-6450 (Staten Island, Brooklyn) or 914-666-7616 (Westchester, Putnam).
Northwell Health At Home provides a scope of home care services for all patients, from infants to the elderly. Services may include: nursing, physical and occupational therapy, speech/language pathology, wound and skin specialist, infusion services, social work and home health aides. Services may be covered through Medicare, Medicaid and Managed Care insurance plans. Private pay home aide services are also available. Northwell Health At Home, providing care in Nassau, Suffolk, Queens, Staten Island, Westchester, Putnam, Brooklyn, Manhattan and the Bronx, has an extensive network of caring professionals dedicated to help you achieve your fullest potential in the comfort of your home. For more information, visit Northwell.edu/at-home or call 866-651-4200.
Northwell Health Laboratories is the leading health system laboratory provider in the New York area offering a comprehensive testing menu. We provide laboratory testing for hospitals, nursing homes, physicians and ambulatory locations; this enables your healthcare provider to have seamless access to your test results. We have numerous Patient Service Centers for blood collection and participate with all major insurance companies. For more information, visit Northwell.edu/labs or call 800-472-5757.
Our Patient Service Center is home to all outpatient lab and pre-surgical testing services. We are located in Suite 100 of the 755 building of the hospital. Please call 914-366-3917 for more information on our outpatient lab services, or visit this website to make an appointment: Phelps.Northwell.edu/northwell-health-labs-at-phelps-hospital. You can reach our pre-surgical testing services at 914-366-3530.
The Center for Emergency Medical Services (CEMS) provides a range of ambulance services to all healthcare facilities with highly trained emergency medical technicians and paramedics. CEMS ambulances also provide 24/7 emergency ambulance service within your community and can be accessed by calling 516-719-5000 or 631-719-5000. For more information, visit Northwell.edu/CEMS.
Northwell Health offers outpatient nutrition counseling to adults and children. Following a specialized meal plan can often delay or prevent complications related to chronic diseases. Registered dietitians specializing in diabetes, weight management, cardiovascular diseases, renal diseases and gastrointestinal disorders can meet with you and help you plan your meals. Physician referral is needed. Call 914-821-5350.
The Wound, Ostomy and Continence (WOC) nurse evaluates the needs of each patient with regard to his or her specific type of ostomy, assesses peristomal skin issues and helps individuals enjoy a productive lifestyle. Patients achieve renewed confidence and self-esteem as they become more comfortable with their ostomy and regain their independence. For an appointment, call 914-366-3333.
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